Please note that our offices will be closed for the festive period from the afternoon of Friday 22 December 2023. We re-open at 9.00am UK time on Tuesday 2 January 2024. During this closure period, e-mails will not be answered, Certificate of Experience applications will not be processed, and our phone lines will be switched off.

If you would like your query answered or your Certificate of Experience application to be processed before this closure period, you should get in touch as soon as possible – allow for the full processing times for the service you require.